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Please, update your email to a non-Microsoft or non-AOL email. You can create a free email account at gmail.com or yahoo.com. Microsoft has unfortunately wrongly configured their mail servers, currently blocking our mail server. The mail servers with which we are experiencing problems are: hotmail (any TLD), outlook.com, live.com, and most AOL. AOL has an extreme blocking policy, which affects us among many others. We have contacted the webmasters of these companies without getting any answer. Please, note that we cannot provide you any information about your studies if you have one of these email accounts.